Fee and Commission
### Fee and Commission Policy
*Company Name*: ZIGGURAH LLC
*ID Number*: 067178733
*Date of Establishment*: November 15, 2023
*Location*: 30 N Gould St Ste R Sheridan, WY 82801 USA
*MSB License Number*: 31000273780337
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#### 1. *Introduction*
Ziggurah provides financial services that may involve fees and commissions. This Fee and Commission Policy outlines the charges associated with our services to ensure transparency and clarity for our users.
#### 2. *Types of Fees*
2.1 *Transaction Fees*:
- Users may incur fees for executing transactions, such as buying, selling, or exchanging cryptocurrencies or other financial instruments.
- Transaction fees are based on factors such as transaction volume, currency pairs, and market conditions.
2.2 *Deposit and Withdrawal Fees*:
- Fees may apply to deposits and withdrawals of funds to and from user accounts.
- These fees vary depending on the payment method used and any charges imposed by third-party payment processors.
2.3 *Conversion Fees*:
- Fees may apply when converting funds from one currency to another, including fiat-to-cryptocurrency or cryptocurrency-to-cryptocurrency conversions.
- Conversion fees are based on market rates and may include a spread or markup.
2.4 *Account Maintenance Fees*:
- Ziggurah may charge fees for maintaining user accounts, particularly inactive accounts or those below a specified balance.
- Account maintenance fees, if applicable, will be clearly disclosed to users.
2.5 *Other Fees*:
- Additional fees may apply for specific services or exceptional circumstances not covered above.
- These fees will be communicated to users in advance, and consent will be obtained where required.
#### 3. *Commission Structure*
3.1 *Trading Commissions*:
- Users may be subject to commissions on trades executed through our platform.
- Commissions are typically calculated as a percentage of the transaction amount or on a per-trade basis.
3.2 *Advisory and Consultation Fees*:
- Advisory services provided by Ziggurah may incur fees based on the scope and complexity of the advice provided.
- Fees for consultations or advisory services will be agreed upon with users before services are rendered.
#### 4. *Fee Disclosure*
4.1 *Transparency*:
- Ziggurah is committed to providing transparent information about all fees and commissions.
- Fee schedules will be published on our website and accessible to all users.
4.2 *Notification of Changes*:
- Users will be notified in advance of any changes to fee structures or commission rates.
- Changes will be communicated through our platform or via email.
#### 5. *Payment of Fees*
5.1 *Billing and Settlement*:
- Fees and commissions will be deducted automatically from user accounts at the time of the transaction or as agreed upon.
- Users are responsible for ensuring sufficient funds are available to cover applicable fees.
5.2 *Currency of Payment*:
- Fees and commissions may be payable in the currency of the transaction or in another agreed-upon currency.
- Currency exchange rates, if applicable, will be clearly communicated.
#### 6. *Refunds and Disputes*
6.1 *Refund Policy*:
- Ziggurah may refund fees or commissions in exceptional circumstances, such as processing errors or unauthorized transactions.
- Refund requests will be reviewed on a case-by-case basis.
6.2 *Dispute Resolution*:
- Users with concerns or disputes regarding fees or commissions should contact Ziggurah's customer support promptly for resolution.
- Disputes will be handled in accordance with our Customer Complaints Handling Policy.
#### 7. *Contact Information*
- For any questions or concerns regarding fees and commissions, please contact us at admin@fxeet.com.
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*Effective Date*: 04/01/2024